Privacy notice
Last updated: 20 July 2026
Who we are
Local Social Value is a trading name used by Rosalva Johnston, an independent consultant based in Essex.
Rosalva Johnston is the data controller for the personal information described in this notice.
You can contact us at [email protected].
Information we collect
When you contact us through our website, we may collect:
- your name;
- your email address;
- the organisation you work for;
- any other information you include in your message.
We only ask for information that is reasonably necessary to respond to your enquiry or provide our services.
How we use your information
We use your information to:
- respond to your enquiry;
- discuss or prepare work you may ask us to undertake;
- provide our services if you become a client;
- maintain appropriate records of our communications; and
- protect our website and systems from spam, misuse and security threats.
Our lawful basis will normally be our legitimate interests in responding to enquiries and operating our consultancy. Where you ask us to take steps before entering into an agreement, or where you become a client, we may also process your information because it is necessary for a contract.
Contact form and service providers
Messages submitted through our website are sent to our self-hosted customer relationship management system and may also be processed through our Microsoft 365 tenancy.
Our contact form is protected by Cloudflare Turnstile. Cloudflare may process technical information about your device, browser and connection to determine whether a submission is legitimate and to protect the website from automated abuse.
These providers process information on our behalf or provide services that enable us to operate the website and respond to enquiries.
Cookies and analytics
We do not currently use website analytics or advertising cookies.
The website and its service providers may use cookies or similar technologies where they are necessary for security, fraud prevention or the basic operation of the website.
How long we keep your information
We normally retain unsuccessful or general enquiries for up to 24 months after our last communication.
If you become a client, we may retain relevant information for longer where this is necessary to provide our services, maintain business records, resolve disputes or comply with legal and tax obligations.
Information that is no longer required will be deleted or anonymised where reasonably practicable.
How we protect your information
We use reasonable technical and organisational measures to protect personal information. These include encrypted connections, access controls and limiting access to people who need the information for their work.
No website or electronic storage system can be guaranteed to be completely secure.
Sharing your information
We do not sell your personal information.
We may share information with service providers that help us operate our website, communications and business systems, including Microsoft and Cloudflare. We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
Your rights
Depending on the circumstances, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information;
- object to or restrict certain uses of your information; and
- make a complaint about how your information has been handled.
To exercise your rights, email [email protected].
You can also complain to the Information Commissioner’s Office through ico.org.uk.